27. Klariton Assistant
The Klariton Assistant is an in-app, read-only helper. It answers questions about your organization’s Klariton data and links you to the relevant Studio areas.
What The Assistant Can Do
Section titled “What The Assistant Can Do”You can ask questions such as:
- How many BIQs are still drafts?
- Where do I have material gaps?
- How is my chat reach?
- Which products have no BIQs?
- What should I fix before going live?
The assistant can explain data and suggest next steps. It cannot change, delete, publish, or approve anything.
Consent Gate
Section titled “Consent Gate”For GDPR reasons, an owner or admin must enable the assistant under Settings -> Assistant before use.
The settings page explains that aggregated organization data is sent to an AI provider for analysis. End-customer data such as lead emails or names should not be transmitted.
Data Sources
Section titled “Data Sources”You decide which aggregated sources the assistant may access:
| Source | What it includes |
|---|---|
| Reach & metrics | Activation, funnel, bot reads, and aggregated KPIs. |
| BIQs & content | Counts, lifecycle, confidence distribution, and content state. |
| Personas | Persona list and configuration. |
| Products | Product catalog names, counts, manufacturers, and related summary data. |
| Materials | Material titles, counts, and processing status. |
If a source is disabled, the assistant should not use it. If the assistant cannot answer because a source is disabled or data is missing, it should say so.
Read-Only Boundary
Section titled “Read-Only Boundary”The assistant can:
- summarize metrics,
- explain why a KPI is empty,
- point to SafeGuard or Test Center,
- suggest which content to review next,
- link to relevant Studio pages.
The assistant cannot:
- publish BIQs,
- edit products or material,
- change settings,
- invite team members,
- delete data,
- activate Chat Advisor.
Best Practices
Section titled “Best Practices”- Enable only the sources your team actually wants analysed.
- Use the assistant for first-pass interpretation, not final compliance decisions.
- Do not paste personal customer data into assistant questions.
- Verify important recommendations in the underlying Studio view.
- Disable access if the assistant is not needed.
See also Settings, Analytics & Insights, and Security & Privacy.